Ensure you have a stable internet connection and your browser is up to date. Clear your browser cache or try a different browser. For mobile apps, check for updates in the App Store or Google Play.

Log in with the same account on all devices. Your progress is automatically synced via our cloud save feature, provided you have an internet connection.

Report the bug through our Contact Us page, including details like your device, app version, and what happened. We’ll investigate and provide a fix as soon as possible.

Yes, the game can be played offline, but features like cloud saves and leaderboards require an internet connection.

New bird skins can be unlocked by achieving high scores, completing daily challenges, or purchasing them in the in-game store.